Safira, Sabrina, and Nur Rahma Andayani. “Analisis Pengaruh Prosedur Administrasi Dan Kualitas Pelayanan Medis Terhadap Loyalitas Pasien Klinik XYZ”. Jurnal Bisnis Mahasiswa 4, no. 1 (January 30, 2024): 98–111. Accessed September 1, 2026. https://jurnalbisnismahasiswa.com/index.php/jurnal/article/view/190.