MELFIANA, E. N.; LILIYAN, A. Pengaruh kualitas pelayanan, kualitas produk, word of mouth terhadap loyalitas pelanggan Joe Joe Bakery. Jurnal Bisnis Mahasiswa, [S. l.], v. 5, n. 6, p. 3471–3484, 2025. DOI: 10.60036/jbm.964. Disponível em: https://jurnalbisnismahasiswa.com/index.php/jurnal/article/view/964. Acesso em: 30 apr. 2026.