MARPAUNG, R. H.; ALFIFTO, A.; NST, A. M. U. Pengaruh E-Marketing dan E-Customer Relationship Management terhadap Kepuasan Pelanggan PT Lovely Holidays Tour & Travel. Jurnal Bisnis Mahasiswa, [S. l.], v. 5, n. 2, p. 997–1005, 2025. DOI: 10.60036/jbm.594. Disponível em: https://jurnalbisnismahasiswa.com/index.php/jurnal/article/view/594. Acesso em: 21 apr. 2026.